Shipping policy

Last updated: September 2026

At Home at 53, we take care to carefully package every order so that your items arrive safely and ready to enjoy.

UK Delivery

We offer standard delivery across the UK.

Standard UK Delivery: £4.99

We aim to carefully pack and dispatch your order within 1–2 working days of receiving your order.

Orders are sent using a suitable delivery provider depending on the size, weight and destination of your order. We may use a mixture of trusted delivery services and couriers.

Once your order has been dispatched, you will receive a dispatch confirmation email. Where tracking is available, tracking details will be provided.

Please note that delivery times are estimates and are not guaranteed. Occasionally, delivery may take longer due to circumstances outside of our control, including courier delays, adverse weather, postal disruption or other unforeseen events.

International Delivery

We offer international delivery to selected destinations.

International delivery options and costs will be calculated and displayed at checkout based on your delivery address.

Delivery times for international orders may vary depending on the destination, delivery provider and customs processing.

Please note that international orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer.

Dispatch Times

We aim to dispatch orders within 1–2 working days.

During particularly busy periods, including Christmas and seasonal launches, dispatch may occasionally take longer. If we expect a significant delay with your order, we will contact you using the details provided when placing your order.

Delivery Delays

We cannot guarantee specific delivery dates unless a specific delivery service has been expressly offered at checkout.

While we will do our best to assist with any delivery issue, delays caused by the delivery provider, customs processing or circumstances outside our reasonable control may occur.

If your order has not arrived within the expected delivery timeframe, please contact us at info@homeat53.co.uk and we will be happy to look into this for you.

Delivery Address

Please check that your delivery address is correct before completing your order.

If you realise that you have entered an incorrect address, please contact us as soon as possible at info@homeat53.co.uk. We will do our best to help, although we cannot guarantee that an address can be changed once your order has been dispatched.

Damaged Parcels

We take great care when packaging your order.

If your parcel arrives damaged, please contact us at info@homeat53.co.uk as soon as possible and, where possible, provide photographs of the packaging and the item received.

If your item is damaged, faulty or incorrect, your statutory consumer rights remain unaffected. Please refer to our Returns & Refunds Policy for further information.

Christmas & Seasonal Orders

Our seasonal collections can be particularly popular, especially in the run-up to Christmas.

We recommend placing Christmas orders in good time to allow for processing and delivery. During busy seasonal periods, we may publish specific recommended order-by dates on our website.

Contact Us

If you have any questions about delivery or your order, please contact us:

Email: info@homeat53.co.uk

Home at 53